In the business (including legal services) world, job satisfaction determines key performance behaviors and outcomes critical to the life, health, and sustained prosperity of not only the organizations, but their workers, too. A leader’s effectiveness, i.e. the overall performance of leadership behaviors, influences workers’ job satisfaction. Emotional intelligence, shown by a line of […]
Why should leaders of legal and other professional service organizations use emotional intelligence training to promote meaningfulness? A simple “It works” answers that important, relevant question. This post discusses highlights from a recent case study which provides empirical evidence that emotional intelligence training promotes learning about meaningfulness.
Scholars have documented many features of it which […]
Legal work often involves high personal drama, high financial stakes, high stress, and high emotional labor. Successful performance in the legal arena requires that lawyers cope with those and many other tasks and demands, including practicing law competently. Recent legal commentary* argues that lawyers must also learn about emotional labor, emotion regulation, and emotional intelligence […]
“Sensitive, but not sentimental.” That phrase can aptly describe the emotionally intelligent manager. Recent research suggests that leaders of legal and other organizations can put their fears about ineffective, “too soft” leadership aside. Why?
Research shows that emotionally intelligent managers’ greater sensitivities do not necessarily handicap their effectiveness at making tough decisions and their influence […]
Emotions can capture and dominate the mind, change information processing channels, and color the perception, thinking and decision-making processes, and behavior of lawyers and other professionals in their workplaces. Just like their counterparts in the business world and the medical profession who already have, legal leaders and lawyers must appreciate and accept the mounting evidence […]
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